Privacy Policy

Privacy Policy

Last Updated On 07-Mar-2025
Effective Date 07-Mar-2025

This Privacy Policy describes the policies of HDM srl, Via A. Locatelli 4, Milano 20124, Italy, email: sales@hdmgroup.it, phone: 392 4767551 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.hdmgroup.it ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. The applicable version will always be available on our websites. We invite you to check this Privacy Policy occasionally to make sure you agree with any changes. If we make changes that significantly alter our privacy practices, we will post a notice on our Web sites before the change takes effect.

Information We Collect:

We will collect and process the following personal information about you:

1. Name
2. Email
3. Company name

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

1. 1. Marketing/ Promotional
   2. Support
   3. Manage customer order

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Collection and use of personal information

We may process your personal information for legitimate business purposes to perform direct sales, direct marketing, and customer service. We may process personal information:

• When you or your organization use our products/services, or we receive information from a legitimate source, including an existing contact, that may be of interest to you;
• When you interact with us in person, via email, phone, social media, or through our websites;
• When we collect personal information from other legitimate sources, such as third-party data aggregators, HDM partners, public sources, or social networks. We use this data only if you have given your consent to share your personal information with others.

We may collect personal data if it is considered to be of legitimate interest and if that interest does not override your privacy interests. Before the data is processed, we generally conduct an assessment, ensuring that there is an established mutual interest between you and HDM Ltd.

We may collect:

• Contact information such as your name, phone number, title, and (business) e-mail address, as well as your company name and contact information;
• Feedback, comments, and questions received from you in service-related communications and activities, such as meetings, phone calls, documents, and emails.

We do not collect or process special categories of personal information, such as public unique identifiers or sensitive personal information.

We process personal information for the following purposes:

• Sending marketing communications, if you have requested them. These may include information about our products and services, events, activities, and promotions of our associated partners’ products and services. This communication requires your consent;
• Send you information about products and services you have purchased from us;
• To carry out direct sales and marketing activities in cases where a legitimate and mutual interest is established;
• To respond to a contact form or other web forms you have filled out on our website;
• To follow up on incoming requests (customer service, e-mail, chat or phone calls);
• To perform contractual obligations such as order confirmation, license details, invoice, reminders and similar activities.

How We Share Your Information:

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information:

We will retain your personal information with us for Until consent is withdrawn or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at sales@hdmgroup.it. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Rights of the data subject

In relation to the data subject to the processing referred to in this notice the data subject is granted at any time the right to:

• Access (art. 15 EU Regulation No. 2016/679);
• Rectification (art. 16 EU Regulation No. 2016/679);
• Cancellation (art. 17 EU Regulation No. 2016/679);
• Limitation (Art. 18 EU Regulation No. 2016/679);
• Portability, understood as the right to obtain from the data controller the data in a commonly used, machine-readable structured format for transmission to another data controller without hindrance (Art. 20 EU Regulation No. 2016/679);
• Objection to the processing (Art. 21EU Regulation No. 2016/679);
• Withdrawal of consent to processing, without prejudice to the lawfulness of the processing based on the consent acquired before the withdrawal (Art. 7(3)EU Regulation No. 2016/679);
• Complaint to the Data Protection Authority (Art. 51 EU Regulation No. 2016/679).

Disclaimer

We try our best to keep the information on our Web sites accurate, including but not limited to, text, photographs, graphics and figures. This information is provided “as is” and we disclaim all warranties, express or implied as to completeness, accuracy, reliability, suitability or availability with respect to the Web site or information for any purpose to the extent permitted by applicable law. In addition, we disclaim any warranty that our Web sites are free from infection by viruses or anything else that has contaminating or destructive properties. Except to the extent permitted by applicable law, we accept no liability for damages arising out of the use or inability to use this site or any content, services or materials provided by or on this site.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at HDM srl, Via A. Locatelli 4, email: sales@hdmgroup.it. We will address your concerns in accordance with applicable law.

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